The application was retrospective, and the council had photographs from May 2019 that showed the strutural stanchions on Mr X and Mr Ys land. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. We certainly think so, and wonder how or why she was persuaded to make such a flagrant error of law in this case. Dont worry we wont send you spam or share your email address with anyone. An examination of the councils enforcement log suggests the Council only issued a decision in January when its enforcement officer queried at that time with the planning officer why they had not taken a decision on the application. There is a culture of not taking their complaints seriously., And Hewitt has a worrying message for Croydon Council and other social housing providers who fail their tenants. Other than essential front line services, Planning is the thing that Croydon Council has let down the people of Croydon the most on and continues unaddressed at a high level in the council. Based in Croydon and edited by Steven Downes. United Kingdom, NEW Help improve this site by animal camouflage reading comprehension; . A fair amount of chalk (from those lorry wheels) is also being deposited on the roads so much for any wheelwash facilities ! There is room for learning and development and training that supports you to do your job. Based in Croydon and edited by Steven Downes. There may be visible damage to suggest a crash or signs the vehicle has been stolen, such as: Abandoned vehicles can cause a nuisance by obstructing roads, traffic and pedestrians. The tenant attended court on November 29, but However, this work must be done at reasonable times and should not cause nuisance to neighbours. The listing numbers complaints to the Local Government Ombudsman: Birmingham received 257 last year, with our neighbours to the north, Southwark (198) and Lambeth (186) taking the runners-up spots. On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. We'll send your report directly to your local council, wherever you are in the UK. We aim to give all our customers a good service, but sometimes we make mistakes. A horrible horrible design (a word that does the ugly red blocks no justice) totally out of keeping with the local area, over development, and should never have been approved. Examples of nuisances may include noisy animals, loud air-conditioners and interference . The High Court ordered that Ms Z should therefore remove three steel stanchions outside the boundary of her house which formed part of the frame of the garage. The council has also agreed to try and learn lessons from this complaint, the Ombudsman states, probably more in hope than expectation. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home. The Ombudsman says that there were two key points that the council ought to have considered. Utter incompetence and no one ever held to account. Croydon CR0 1EA Complaints and feedback - Bristol City Council I got neighbour from hell and Croydon council dont wish to do anything. Is there a basement at the Farfield Halls which could be converted to a dungeon? Croydon Council. If your neighbours complain to the Council, you may find the Environmental Protection department writing to you asking you to take action to avoid causing a nuisance. 8 Mint Walk Get the most out of your neighbourhood with Nextdoor. Heather Cheesbrough was in charge when Planning Policy SPD2 was written. Follow these steps if you have a dispute with your neighbour. Noise | Croydon Council Boston Borough Council said it initially received a noise complaint about "a number of cockerels crowing" at a property in Wyberton West Road. Heather Cheesbrough: had her mind on other things, like a new job. Making a noise complaint Hope Thrift Bellgrade, Some of her neighbours had been lodging similar complaints to the councils housing department and Axis for four years. Nuisance. Mr X has previously gone to court and won orders declaring Ms Z has built on his land and entitling him to remove structures built there. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. Often this solves the problem. Complain to environmental health about private rented housing It goes on and on. The councils Housing Revenue Account is a ring-fenced fund used to run the boroughs council homes. And because people often dont have anywhere else to go, when they complain theres a sense of whats the urgency, theyre not going to leave. open 9am to 4pm, Monday - Friday. If your neighbour is a tenant, you could contact their landlord. And according to the reporter who broke the story which shocked the nation on ITVs News At Ten on March 22, theres still a lot more to come. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to 'transform four more streets into places to walk, cycle and exercise while maintaining car access for their residents'. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. Noise is the largest cause of complaints to local authorities. If you think your neighbour's making trouble because you're transgender or because of your disability, race, religion or sexuality, it could be a hate . How Big a Problem Are Problem Neighbours? The reply Mr X received from Ms Z said we are building lawfully and within [the] granted planning permission. Bonfires generate around 30,000 nuisance complaints to local authorities each year. Where neighbours borrow tools and sell sofas. Find out what to do if you are having problems with loud music and parties, alarms, dogs barking and construction noise. croydon council complaints about neighbours. This was submitted to the Council and verified by the Planning Team without my knowledge. The parish council said it found vehicles travelling in . The hardest part of being at Croydon council is the uncertainty when there are cuts in budget or changes to services. If it's an incident that has already happened and doesn't need an immediate response, call the national Police non-emergency number, 101. Problems with the neighbours - when and how to complain | The Law I saw one of them trees come down no regard for safety just cut and left to fall. No thought for the environment, the local infrastructure, parking, GPs schools or transport. They can refer you on to environmental health if the problem is serious enough. But it said this was a civil issue and as such not a relevant planning consideration. 15, Navrang Industrial Society, B/H Sarvodaya Petrol Pump, Sosyo Circle, Udhna - Magdalla Road, Surat - 395002, Gujarat, India. Their reports are deliberately written in a dry, officialese. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. If you are an owner occupier, please seek independent legal advice, For the Guaranteed Rent Scheme please email. On the morning of July 7, Mr Newlands called again to tell me the road had been blocked for more than an hour, without warning or signage, while demolition machinery was delivered to site. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Your Croydon (@yourcroydon) / Twitter Try to solve the problem informally by talking to them. And there are worrying signs that little has yet changed. please note that the Stage 1 Complaint was addressed to YOU and it is from YOU that we expect a substantive response . The council generally adopts an escalating approach to noise enforcement and can deal with unreasonable . This section has information about making a complaint about neighbourhood noise. 8.00am to 2:00am. An abandoned vehicle is one which has not been moved or attended to for a long time. Complaints and feedback. This issue is so important, decent housing is a basic human right, surely. A number of drug dens which caused residents to "live in fear" have been shut down in Croydon. Tweets & replies. Ombudsman (LGSCO) in relation to Croydon Council. The law is clear that applicants must produce certification to show whether they are building on land they own or which is in third party ownership. The report was finally released at lunchtime today, with council leader Hamida Ali emailing it first to members of the Croydon Labour Party. If you need reminding, your response is now around 10 weeks overdue. (19%) Officers up to chief executive level seem determined to continue with their couldnt-care-less attitude, while Mr Snodin has apparently decided that this is a good time to leave the Councils employ. But Hey, that sounds like hard work and it would expose to public scrutiny just how useless these two are. Croydon to launch LTN despite neighbour complaint AKTON Resourcing Ltd hiring SHELTERED HOUSING MANAGER in London In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. Drop a pin on the map, describe the parking issue, and send it off - it takes just a couple of minutes. Although, as this website appears to have put my actual name, rather than the alias as I thought it would, I should add that this is just informal advice and you may wish to get your own professional planning or legal advice. Noisy Neighbours - What Can I Do? - HomeOwners Alliance In that case, and its one persons word against another, I would suggest that the Council (or someone) should warn the applicant that, if it turns out that the notice was not served, they risk their planning permission becoming void. Quantum Homes, their work on Pollards Hill South . There are rules about heights of structures, their maximum height alongside a boundary, the area of land that can be covered with sheds without the need for planning permission, and heights of walls, fences gates etc.