This goes on top the fact that I need to submit each document in two places simultaneously: Once in the interface available from https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view and once under https://www.paypal.com/confirmcard which is apparently a different database. A copy of a government-issued identity document, such as NRIC or Drivers License or Passport for the account holder. Although I consider this a disturbing invasion of privacy and did not appreciate being requested to send scanned documents over an internet connection, I did so and uploaded what Paypal asked me to on their website form. A Bank Statement If you transfer your current bank account to use your Hong Kong address, you should receive your next bill at your Hong Kong residence. I decided to upload it to PayPal, and this time the issue was solved within minutes. If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. There is no excuse for what is happening: PayPal is punishing those who have done absolutely nothing wrong, who have never broken either the law nor their terms of service, who have shown only good will and fully played by their rules something no institution with a speck of professionalism would ever do to their clients! The business name on this document must match the full business name with PayPal and be current. The business address documentconfirms your business entity's correspondence address. All documents must be dated within the last 12 months. Any proof of address thats very old probably wont be accepted. But, so long as you really do live where you say you do, its bound to be possible. Of course, things may be harder if youve recently moved, or youre in the process of doing so. Is this even real life right now? Yes, I'm aware of that but my bank statement was rejected. By browsing this website, you consent to the use of cookies. Proof of Address want share latest blog post in this section for our best users. Otherwise, itll be rejected. A letter from a public authority, e.g. I have no idea whether this still counts as what they want, but it's all I was allowed to do. You will need to open a PayPal account in the country that you are now resident in. Enter: Government-issued document. Under the Amendment Form tab, tick the PIN and Basic Information boxes. The point is, such bills are not common in Kenya. PayPals verification process is designed to help safeguard your financial information. We can only confirm physical addresses, not PO Box addresses. Documents about insurance policies e.g. Just ask aroundThis is one road you wouldnt want to take. Youll then be asked to create a new password. Paypal rejects my bank statement with the reason: "The proof of address document you provided is missing some information. I have opened a business PayPal account in Singapore but my business is registered overseas. A letter from a public authority, e.g. You will receive an email with the PIN certificate attached as a document. Typically, you might be required to show both proof of ID and proof away address. However, if you print a statement, the requester may require that you get a teller to include a stamp proving the account isn't closed. Its possible some organizations wont accept photocopies or printouts better to take the original if you can. I believe this is due to some law in the US regarding money laundering, which requires all banks to gather informations on their customers apparently that ended up affecting even how services like Paypal have to relate to their users, whether we care about the world's games of 'cops and robbers' or not. And the best part? Paypal verification documents If youve gotten a US paypal account, you must definitely be searching for How to add ssn to PayPal account . https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view. By browsing this website, you consent to the use of cookies. matches the information on your PayPal account. If you can't find a list, it's worth calling for more information to prevent an extra trip. And should I expect Paypal to be picky and worry about them finding reasons to reject what I send to them? I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. Please go to www.paypal.com.sg to open a new account. Good luck! If the accountholders name is not registered in the business registration document, submit an authorisation letter under your companys letterhead signed by one of your directors to authorise you to operate this PayPal account on behalf of your company. WebHi guys! I would appreciate some input from other users, and if possible a member of the staff looking into this as well. Because illegal use of these fake bank statements for obtaining any kind of property under false claims will have deemed as a crime. After youve made several transactions in your new account, PayPal will invite you to verify your identity. If you don't have a bank account or debit card, you can still verify your account by providing proof of identity. Dont forget to inform your bank, your insurance providers, and so on. Starts at just $1 per CPM or $0.10 per CPC. To summarize this in a very clear way: Are you even serious? Youll only pay low, transparent fees and youll always get the real exchange rate. For example, your bank statement often will need to be no more than three months old and clearly show the issuance date. Its useful, especially when the person or company youre transacting with is abroad. Even in my country and for my bank, my situation appears to be unheard of. Documentation Requirements; Purchase transactions: The statements must cover the most recent full two-month period of account activity (60 days, or, if account information is reported on a quarterly basis, the most Typically, you can use documents that prove that you rent or own your place or have utilities set up in your name. I submitted my most current bank statement for proof of address to resolve my account limitation, but PayPal didn't accept. You can generate separate earnings reports for each of your clients and sign up for additional accounting assistance. PayPal is an online service that lets you easily send or receive money and pay for online goods and services. Is there an alternative? If you're not already signed in to your account, sign in. If you decide to use one you had downloaded before, make sure its not older than 6 months. Where to send in identity verification documents. I had to make a second address which I set as my primary address. 1999-2023 PayPal, Inc. All rights reserved. Tap Complete Verification. Now the date on the document will automatically capture that days date and youll have solved the out-of-date issue. Do that, print it off, and hey presto youve got your proof of address. You will receive an email from KRA approving your changes, and your PIN document as an attachment. Getting hold of proof of address can be surprisingly difficult, especially if the list of accepted documents is short. Weband asking me to submit proof of business address to this url ( https://www.paypal.com/policy/hub/cip) but the page there said "Thank you for providing the required information. But how many Kenyans receive utility bills in document form? For those new to PayPal, heres what you need to know. I asked them what I did wrong and why documents that clearly meet their requirements are being rejected all they could point out is that they all just so happen not to work, because this bit is printed over there and that bit isn't visible the way PayPal expects it and god only knows what else. Banks and other organizations often ask for proof of residence as a security measure. Open a multi-currency account with Wise and you can verify your identity using photo ID and proof of address you dont need to provide bank account details. Once your account is open, you can start sending and receiving international payments right away. So yes, one simpler option is to visit your bank and request your account statement. WebI submitted my most current bank statement for proof of address to resolve my account limitation, but PayPal didn't accept. Any help will be appreciated! Please see the guide below explaining what documents we can orcannot accept. If to most people that term means somewhere between 3 to 5 days, for PayPal this term represents a month. Organizations like the DMV usually also take current government documents like a driver's license, tax return, car title or voter registration as valid proof of address. It will prove that you are indeed who you claim to be. The name on this document You can do this without leaving the comfort of your house. You will need to open a PayPal account in the country where you are conducting your business. I (finally) received a new email update this morning. Its the simplest option and my recommendation to you. My latest payout caused a new counter to appear saying "you have 29 days to resolve before your account becomes restricted". This helps curb online fraud and money laundering and ensures every transaction is legal and traceable to a genuine person. Second, I don't know which document they want my address to match! That might prove harder if the bills arent in your name, and/or if you dont work. Well use cookies to improve and customize your experience if you continue to browse. A few days ago, a document was finally accepted as proof of address. All of them show my address clear as daylight, except for just one. Your bank might not send you paper statements each month, but the chances are good that you can now get a PDF statement through online banking. I even had a discussion with the bank clerk while they were printing the file, and he told me that many clients of the bank use their cards with PayPal yet they've never heard of them ever being asked this sort of info, as well as mentioning that the statement they're giving me (stamped and signed) should be everything an institution like PayPal would legally require. Proof of address is one step in the verification process. At vero eos et accusamus et iusto odio digni goikussimos ducimus qui to bonfo blanditiis praese. By the way, a better place to store such documents is on Google Drive. Furthermore if you only have an older statement on hand, so you can request a more recent one to be mailed to you from the bank, or the organisation may accept an electronic bank statement youve printed from your online banking website. Ive had some people tell me that even after downloading, the date on the KRA PIN shows the day they first applied for it and not the day they are downloading it. Further more the interface was very counter-intuitive, and I constantly had to contact staff and ask them what to do because the page wasn't making it clear, said staff also being counter-intuitive at times surely the administration can at least ask their web developers to make everything clearer and more detailed. So, it's important to first check with the organization to determine all the documentation you'll need to provide. Submit a proof of address document, such as utility bill or bank statement or any other government document under your business name. WebBank statement must show your current address Further, the bank statement must show your current address and name. Itll take you to the Basic Information tab, which will look like the one below. Use that password youve created to log in. Over the course of two months and a half, I have submitted a total of nearly 10 documents for address verification. Now, back to the proof of address problem. I can see that @kernowlass has kindly provided you with a list of accepted documents. How do I know if the request for my identification documents is really from PayPal? However, if you print a statement, the requester may require. This document must show your full name and residential address. It could also serve as evidence that youre a resident in the USA, or in a particular state. Proof of address is not the same as proof of identification (ID). If you find out that the organization does allow a bank statement as proof of address, know that there are some common requirements for the document to be valid. Because if youve had a recent name change, expect to show proof of that when you present the bank statement. Takuto, why where you limited?