They are a joke and I caution anyone who attempts to work there. Inktel Jobs & Careers - 2 Open Positions | Glassdoor The leads and supervisors take forever to respond to you through teams with answers for your customers which is exceedingly frustrating. Hll koll p roller du r intresserad av genom att skapa ett jobbmail. Yes, you'll need to be available to work both weekends and holidays. Demonstrate ability to deliver a high level of client service under high volume, Prior customer service/troubleshooting experience preferred, Able to quickly navigate through multiple systems simultaneously. Note: Most subscribers have some, but not all, of the puzzles that correspond to the following set of solutions for their local newspaper. Wou Voted for "2021 Best Place to Work in FL"* by the Sun Sentinel 2 years in a row! Training time is dependent on the needs of each client project and can range from a few days to a several weeks in duration. Du fr ett mail nr nya jobb publiceras som matchar din skning. We require all employees to be a minimum of 18 years of age and have a high school diploma or GED. and both meet and comply with their provisions. BBB Business Profiles may not be reproduced for sales or promotional purposes. Luckily I can not provide screenshots of the disrespect but I have it handy. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Capable of adapting to various tasks. Inktel - Overview, News & Competitors | ZoomInfo.com What does the interview process look like? Our Culture - Inktel Contact Center Solutions Yes, youll have a fixed training schedule that is led by a Inktel at home trainer. Nov 28, 2022. Strong desire to be helpful and take ownership to resolve customer situationsTroubleshoot technical issues that are related to products not working as expectedProvided customer relationship management tool to research inquiries, document customer interactions, and issue replacementsReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systemsAnswer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company's customer service policiesMaintain required product knowledge to deliver best in class service, Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammarAbility to explain complex, step-by-step processes to customers over the phonePrior customer service/troubleshooting experience preferredAbility to multitask by reading, typing, and navigating through applications while speaking with customersMust be able to communicate effectively with customers, management, and co-workerExhibit a positive attitude and bring enthusiasm to work each and every dayProven record of great attendance and demonstrating skills as a team player. We work towards collective success and achieve industry-wide recognition. I do not recommend this place of employment. This includes Phone, Text, Chat, Email, and Social Media support. Including A team lead and the director herself. Inktel Careers Tempe-Coyotes deal: A guide to competing economic studies We are sorry for the inconvenience. This includes Phone, Text, Chat, Email, and Social Media support. Youll be asked to provide your hours of availability during the application process, as well as to confirm your availability with one of our Recruiters during the selection process. BBB Business Profiles are subject to change at any time. After 60 days of employment, you will qualify for a comprehensive benefits package which includes medical, dental, vision and personal time off. We are human also and despite Covid still have lives that can't just be switched at the drop of a hat. For approximately nine months of the program trainees will rotate among three required departments. CAMELZEBRAHORSEMOOSEMOUSEWHALEOTTERTIGERLEMUR, VALVE, EVOLVED, DREAMER, REVEALED, DRIVEN, Your California Privacy Rights/Privacy Policy. and mental wellness at Inktel Contact Center Solutions. A) Salary.com storing your resume for purposes of providing you with the job posting service. and we will do our best to investigate and shut down the perpetrator so that others do not suffer the same fate. The supervisor I was assigned,****, offered to pick up the equipment from me because I had issues with transportation, which again, was extremely nice. Expert guides to food, music and nightlife, plus our best getaways when you need to escape the "dry heat". The Arizona Coyotes have touted their $2.1 billion project proposal in Tempe as an opportunity to "transform a landfill into a landmark," and a public . After 6 months of employment, you will qualify to optin to the following benefits: short/long term disability, life insurance, and a 401K plan. Authorized User agrees to be deducted a user fee for use of Support Companys platform (Usage Fee) of $9.98 on a weekly basis during the term this agreement. 41 CFR 60-1.35(c), 8200 NW 33rd St. How many working hours per week are required? Miami, FL 33122. Employees also rated Inktel Direct 2.4 out of 5 for Company Culture, 2.0 for Rewards You Receive, 2.9 for Growth Opportunities and 3.0 for support you get. Suite 100 Do I need to complete a training program? Don't work for this place. It put us at odds with each other as a team. I EXPECT THAT WHEN YOU'RE SEEKING LIMITED-TIME WORK IN A CITY NEAR PHOENIX, YOU SHOULD GO TO A TEMPE AGENCY. real person. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Lets connect and find out how Inktel creates world-class interactions, 8200 NW 33rd St,Miami, FL 33122Suite #100, 8200 NW 33rd St. Identify root cause of inquiries by asking probing questions to determine the best solution. You may also be offered the opportunity to work additional hours to support a particular client project. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Constantly questioning our supervisors/team leads and never getting a clear concise answer. All rights reserved. 25% of Inktel employees are Hispanic or Latino. That group of girls I mentioned earlier? Because we partner with many Global 1000 companies, we offer a wide variety of opportunities and experiences to employees at all levels. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. The Inktel at home platform is built to support Windows-based PCs only. Miami, FL 33122. This company seemed great at the beginning especially with COVID-19 at the highest point when I started. 8200 NW 33rd St. Then well take it from there! Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. privacy and protection, Does the company ask you to engage in a transaction on their behalf as a requirement for getting the job? Youll be matched to a schedule that coincide with your hours of availability. Equipment list will be provided upon initial interview. Service - Start 4/24 - $15.75 plus Bonuses #MGC, Remote Luxury Fragrance Ambassador - Start 4/24! Jmfr din ln med andra med samma jobbtitel i nrheten. We foster a true team mentality through team building events. Inktel Contact Center Solutions | LinkedIn This is a virtual customer support job taking incoming calls, working from home using your own computer equipment that meets our technical requirements. Was a group of eight girls !!! an. FT Customer Service Representative (Work From Home) Helping each other when needed, otherwise we would have all been left for dead. . All roles for the most part; Answered by Brand Ambassador (Former Employee) - Remote - April . Equipment list will be provided upon initial interview. Report this job. Growth and Development ProgramA program offered to employees which offers course scheduled on various topics designed to train employees on important skills needed for their personal and professional growth and development such as Time Management, Communication, Emotional Intelligence, Conflict Management, Problem-solving, etc. . This includes Phone, Text, Chat, Email, and Social Media support. Investigative reporting that holds people, companies, politicians and the government accountable through in-depth coverage of Arizona. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Apple/MAC computers, Chromebook, or tablets are not supported at this time. The most common ethnicity at Inktel is White (55%). How much time does it take to complete the training? Actively partnering with charitable organizations, we pride ourselves in our commitment to our community because we care.iCares also demonstrates our commitment to the professional and personal development of our team. Inktel culture lives and breathes through our customers, our partners, and our employees because Inktel is Where Talent Lives. Will I have time to do other things while Im at work? Work From Home FAQs - Inktel Contact Center Solutions Holds themselves and others accountable for adhering to and promoting Inktels corporate culture and policies. Inktel gives employees the option to work from home and connect to their clients and teams to be safe and comfortable. With any project, however, youll need to commit to a minimum of working 4-6 consecutive hours each shift. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Se continui a visualizzare You will be responsible for chat contact from clients but can be transitioned to handle multiple platforms, including phone and email at any time depending on client needs. Working At Inktel: Employee Reviews And Culture - Zippia Its also a great way to give and receive constructive feedback while overcoming public speaking fears while working with peers. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. REMOTE Luxury Brand Cust. $45K Per Year (Employer est.) Inktel Contact Center Solutions Employee Reviews - Indeed Lamentamos What if I have questions when Im working? We were given new rules that went against what we learned right from the start. What are the age and educational requirements? Ansk enkelt till flera jobb med bara ett klick! Ricky Arriola is the Founder and CEO of Inktel Holdings Corp, a company headquartered in Miami and with offices throughout the United States. Ci You must be hard wire connected to the internet. On average, the application process takes 10 minutes to complete. Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. All training is paid, mandatory, and is conducted both online and over the phone. . message, contactez-nous l'adresse As a person of higher regard, professionalism should be number one as I was able to keep my professionalism. 14% of Inktel employees are Black or African American. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Inktel Contact Center Solutions is a Business Process Outsourcer, providing intelligent, professional, and advanced Contact Center Solutions and Services for dozens of companies around the world. Amazing combination of agile thinking, high energy, passion, and persistence: resourcefulness, Communicate with customers in a proactive and professional manner, Strong desire to be helpful and take ownership to resolve customer situations. for use of our website. Are you passionate about helping people and being the go-to person for style advice or help with online shopping? While you are on schedule, you will receive constant interactions and must be at your computer to receive them. Landfill to landmark: The truth about the Tempe-Coyotes project site Common noise distractions include televisions, radios, barking dogs or other pets, family members or others in your home, doorbells, cell phones and even lawn mowers. Inktel Contact Center Solutions - Better Business Bureau . If you continue to see this We consider every team member a vital part of the Inktel family. We take great pride in recognizing individual accomplishments. . The average employee at Inktel makes $29,861 per year. International Association of Better Business Bureaus. para informarnos de que tienes problemas. Jumbles:GURNEYCAVORTTRUDGE HINDERHOTTERMISHAP, Answer: To better understand addition, their teacher wanted them to GIVE IT SUM THOUGHT. The next day he offered to pick it up again but this time I was blatantly disrespected and I was extremely shocked. Of course, you will have normally scheduled breaks where you can handle personal items such as having your lunch or managing simple in-home chores. Individuals must also be able to establish a designated work space, free from noise and distractions to handle customer inquiries. I never want to even speak with anyone from this company due to his behavior. A noise-cancelling headset is also strongly recommended. Passionately strives to achieve results and conveys a strong need to win. What roles at Inktel Contact Center Solutions can work from home during the COVID-19 outbreak? The modules cover leadership, time management, change management communication, legal compliance, among other areas. The work contract is sketchy and unclear. [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep . Puzzle solutions for Sunday, April 30, 2023 - USA Today Able to communicate effectively with customers, management, and peers. With 330 rooms, including 11 suites and 36,000 square feet of meeting space, management of the hotel is expecting to be able . For those contracted, we provide training materials to prepare you to meet the more specific operational requirements of the client project you are assigned to once you are a Service Partner at Inktel. The Inktel technology enables associates to work from the comfort of their own home, while ensuring the superior services, security, confidentiality, and assurances that our clients expect for their customers. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $60K per year - As a Customer Service Rep you'll: Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport at the time of initial and ongoing conversations; Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep; Schedule all (physical and phone) appointments for sales staff; Handle confidential information with sensitivity and discretion; Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks; Return calls in a Fast, pleasant, and upbeat mannerHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: 33% of employees would recommend working at Inktel Direct with the overall rating of 2.7 out of 5. Inktel Orlando. CareerBuilder Nordic AB, C/O Kungsholmens Kontorshotell, Warfvinges vg 31, plan 4, 112 51 Stockholm. Roadside Assistance Customer Support - Work at Home - Inktel Contact What does that mean for our clients? enviando un correo electrnico a . Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. Throughout the organization, Inktel is a company that strives to promote from within and foster career development based on individual strengths. naar Wireless, Satellite and/or HotSpot internet connections are not supported. Honestly at first I thought this company was great because training was so interactive and everyone was so nice. Terms and Conditions om ons te informeren over dit probleem. Vnligen aktivera JavaScript i instllningarna fr din webblsare. InkWell is your home for healthy tips, news & notes, recipes, our calendar of events, and our stories of Inktels journey to workplace wellness. About - Ricky Arriola Demonstrates strong commitment to meeting the needs of co-workers, management, and clients. We started with a 8:00 am to 5:00 pm shift and then were thrusted into a 2:00 pm to 11:00 pm. BBB Business Profiles generally cover a three-year reporting period. Specific hours vary by client project. They changed our schedule almost twice after that. Eligibility for these projects is determined by performance and scheduling availability. Absolutely! Inktel provides Contact Center Solutions to many Fortune 500 companies, federal/state/local government agencies, . Inktel Contact Center Solutions Employee Reviews - Indeed By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder 0 suggestions are available, use up and down arrow to navigate them, FT Customer Service Representative (Work From Home). Denna webbsida krver att JavaScript r aktiverat fr att fungera korrekt. Miami, FL 33122. Nous sommes dsols pour la gne occasionne. Our vision To be recognized by our employees, clients, community, and peers as the standard for service and performance excellence. Between having your computer barged into and "whispered" to while doing chats, they also "coach" you everyday on the calls you do. We provide professional and personal development opportunities. GEORGIA ONLY #MFK, View More Jobs at Inktel Contact Center Solutions, Training: Tuesday - Saturday 1:30pm - 10pm EST, Operation: 5 Day work weeks with schedules that will include weekends and weekdays anytime between the hours 8 AM - 12 AM EST, Operation: 4 day work weeks must include FRIDAY - MONDAY, anytime between the hours of 8 AM - 12 AM EST. Suite 100 By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. I tried contacting Inktel's HR team several times by phone and email to ask about very questionable actions happening at work and NO ONE ever responded. 11/04/2022. enva un correo electrnico a That's $12 million more than what was forecast in the Coyotes' first . Hiring and training as well can be virtual with Inktel staff located across the country in various states. Work from home at Inktel Contact Center Solutions - Indeed Puzzle solutions for Sunday, April 30, 2023. Work schedules will be determined based upon the availability you indicate during the application process and what you agree to during the contracting process. This includes Phone, Text, Chat, Email, and Social Media support. because you'll be termed within a few months. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities, The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. per informarci del problema. Inktel Contact Center Solutions Outsourcing and Offshoring Consulting Doral, Florida 21,931 followers A leading business process outsourcer specializing in creating personalized call center solutions. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more . Do you need to pay to get the job, buy supplies, or invest in the company? We build strong teams through caring and driven management, inspiring workspaces, and engaging internal initiatives. Will I be required to complete any employment paperwork prior to starting work? Do I need to know how to use a PC to become a Home Service Partners at Inktel? Our focus on people and employee-centric work environments lend themselves to a huge competitive advantage in the war for talent in the contact center industry. Caso continue recebendo esta mensagem, Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Head researcher Dennis Hoffman concluded that the project would generate $167 million for Tempe over the next 30 years. Leadership Development ProgramA program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. This includes Phone, Text, Chat, Email, and Social Media support. 2023 CareerBuilder, LLC. A program designed to develop a firm career foundation for recent college graduates who demonstrate a profound desire to succeed and thrive on being challenged. Inktel believes that the most important part of success with our clients is hiring the right teammates. Each Beauty Advisor will be an independent contractor, working from home using their own computer equipment that meets the technical requirements outlined below. Our success depends on the satisfaction of our customers, partners, andmost importantlyour employees. Does my office really need to be secluded and noise-free? Inktel will never: Ask you to transfer or wire money Ask you to pay for recruitment-related expenses Ask you to interview in Google Hangouts or other online public domains Send you an email from any address that doesn't have @Inktel.com in the domain name Send an unsolicited job offer - asking you for your driver's license, social security number or bank account information Ask you to order equipment from us Note: for certain at home or remote jobs you may be required to have your own computer or other at home equipment for use in your job. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. para nos informar sobre o problema. The compensation package for this position includes a competitive base salary and the opportunity for hourly increases based on performance and tenure. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. No good feedback, until someone messes up and they feel the need to cater to you afterward. Inktel Holdings is the owner of several leading business process outsourcing companies - Inktel Contact Center Solutions LLC, Inktel Government BPO Services LLC, iD Commerce & Logistics LLC and Buena . Terms and Conditions excuses voor het ongemak. Can I request time-off for vacations or appointments? Once hired, your talent acquisition team will work with you to determine the most appropriate project based on your skills, experience and your hours of availability. For approximately nine months of the program trainees will rotate among three required departments. Training will be provided on client information and systems used. For your to let us know you're having trouble. We strongly believe we can make a difference in the lives of our team members. We'll be sending you new jobs as they are posted. No clear communication from leadership. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Through company activities, community events, guest speakers, wellness awareness campaigns, health fairs and much, much more, InkWell seeks to make the well being of our most valuable resource, our people, a top priority. We power our mission with Inktels Passion for People philosophy by only hiring candidates who strive to be their very best. 727 reviews from Inktel Contact Center Solutions employees about Inktel Contact Center Solutions culture, salaries, benefits, work-life balance, management, job security, and more. scusiamo se questo pu causarti degli inconvenienti. Click the checkbox next to the jobs that you are interested in. 67% of Inktel employees are women, while 33% are men. Aydanos a proteger Glassdoor verificando que eres una persona real. Yes, you will be required to sign an Independent Contractor Agreement, Statement of Work, Technical Requirements Attestation and complete a W9 Form. After these are completed, the LDP members are then placed in various elective tracks that will be chosen based on job performance, participants preferences, and Inktels business needs. We were offered positions that were work from home which was very convenient, however everything we learned in training for our contract company Pandora Jewelry was thrown out the window. As a matter of policy, BBB does not endorse any product, service or business. Are there opportunities for career advancement? Dependable and consistent, history of good attendance, Naturally curious with an aptitude for learning and understanding quickly, Windows 10 Pro or 11 Pro (No Macs or Chromebooks), Information on how to upgrade to Windows 10 Professional can be found here: https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro, Two (2) available USB 2.0 or greater ports, Minimum 15 Mpbs download / Minimum 5 Mpbs upload, Internet connection must not be shared with more than 3 devices in the same location, SEPHORA CSR Chat - REMOTE Contractor $18/hr- OH Only Start 4/7 #MSP in Inktel Contact Center Solutions. Please, activate it in the options of your browser. Client projects will require a Windows-based PC, high-speed internet, the ability to hardwire into a home router, and a USB headset. No clear communication from leadership. Aydanos a proteger Glassdoor y demustranos que eres una persona real. It leads to a happy workforce that genuinely cares about the work they are doing, industry-low turnover rates, and the very best talent in the industry. Then, please do let us know. On average, employees at Inktel stay with the company for 3.0 years. We and our third-party partners use cookies and other technologies to improve your user experience, collect browsing information, for advertising, and other purposes when you use our websites and apps.
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