About. It would be good to know what kind of issues you are experiencing, and if they are on multiple or singular devices, via WIFI or a wired connection. BTW, I have assumed that you are a VM broadband customer, I hope I'm right there. Phone calls take priority over other methods of communication and arestill the quickest way to contact VM. Insider tips to contact live person at Virgin Australia [2022] Virgin Customer Service 24 hours Get fast help from Virgin air call center -- refunds, flight changes, re-booking, reservations, cancellations, complaints -- Emails, live chat, offices -- United contact phone numbers and airline offices in Australia (Adelaide, Alice Springs, Broome, Cairns, Canberra . Hi folks. Contact Virgin Media: If you've tried the above steps and you're still experiencing Virgin Media cutting out, contact Virgin Media for further assistance. You can join the Virgin mobile customer service by dialing 789 from your Virgin Media mobile, or call 0345 600 0789 * from any other phone. I opened my emails went into folders and clicked on Add an email account. Online forms are different from the online chat service as you will not get a reply instantly, but you can use this at any day or time. wikiHow is where trusted research and expert knowledge come together. Be firm but polite and you are likely to get a rapid response as comments from disgruntled customers visible to all are not great for business. Rocketreach finds email, phone & social media for 450M+ professionals. Having had a thorough search through their website, despite being referenced frequently, the Virgin Media live chat facility does not seem to have an actual presence at this moment. He is well versed as an energy and telecom expert for both Ireland and the UK and specialises in energy compliance. How do customers contact Virgin Media? Call Connection Service. So I made contact with Virgin Media technical assistance only to be told to contact 'Virgin Media Store' directly. I'm afraisd there isn't a contact email address. That way I have definitive proof that the company has received my complaint and when they received it. Learn more, Have I helped? Martin, that's the root of my frustration. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 21:29, Hello, can I completely block a specific email address such that it doesn't even go to spam or trash? It has to be . on We only collect anonymous data. Hi @Crashedagain, thanks for your message. on ", Re: Manage other My Virgin Media accounts, https://www.virginmedia.com/my-virgin-media/forgotten-details/password. I can certainly appreciate your frustration with that. The three main Virgin Media Ireland social channels are as follows: Virgin Media's social channels are open between Monday and Friday from 9 am to 9 pm, and Saturday from 9 am to 5 pm. We will continue to provide support for already existing email accounts, which will remain open. on That was a mistake. Currently leading all aspects of fundraising - Corporate, Community, Events, Individual, Marketing, Social Media and Strategy - Mentoring and supporting the fundraising teams at BUMBLEance.<br><br>A creative person with passion for social inequities. I do have the address I want to block though, on With our free tools, you can check out the . There are no guarantees that my advice will work. Sorry to hear of the email issues. I have this problem also. on Sales for broadband, TV and phone. Following these channels can help the public to keep up to date on promotions such as Virgin Media TV bundles, to be made aware of service updates, and importantly, enable another facility to contact Virgin Media. I have also had a little look on our systems regarding your connection issues, and cannot see any disconnections in the last month, your speeds are all looking good - averaging 622 download and 42 Upload in the last week. Hi @Crashedagain. on Virgin Media on social media. Firstly, what are your options in how to contact Virgin Media Ireland if you are a household customer? If your mobile is working, you can call 789 free, or if not, call 0345 600 0789 from any other phone. Mon-Sat 9am-5pm. This is the worse customer service I have ever come across, so if anyone has a direct email for complaints I would appreciate this being shared, on Virgin Media smart Hub 5 is the latest WiFi router available to Virgin Media's existing customers for a free upgrade. 18:04. many thanks for all the help. To find out more about the Community check out our Getting Started guide, 10-09-2022 Changes to our Acceptable Use Policy for Virgin Media Mail. I did notice in the forum that there is a list of available addresses but that never came up. Complaint Contact Form. Thanks Graham. Talk to other friendly customers and members of the Virgin Media team. Early disconnection fees vary and are based on the type of services taken out, their value, and the remaining period of the contract. Are there any in particular that are more compatible with VM webmail given that dont allow me to add a new VM email address. Upon suspension or termination of services the content may be removed and permanently deleted by Virgin Media without notice." When I enter the details into the boxes and click Add I get a message saying auto configuration failed. 07-07-2022 Use the dedicated cooling-off cancellation form to cancel broadband, TV, home phone or mobile services within this period. Young Guns 2020 Winner, Sound Design The One Club. Click Mark as Helpful Answer or use Kudos to say thanks, on - edited Saturday: 8am to 8pm. You can then get to the page to reset the password by clicking on "Update settings" and then "Account details". If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. . 75 Gift Card: Sainsbury's, M&S, Tesco or MasterCard. The next best way to talk to their customer support team , according to other Virgin Media customers, is by calling their 01256 752 0002 phone number for their Customer Service department. 09-07-2022 Once a customer decides to leave our broadband service, any emails that have been created and attached to the account are closed and completely removed from access 90 days after the disconnection date. Using the information provided on our website you can Call Virgin Media on the contact number above, send an email or write to customer services. Of course, while online account management via My Virgin Media can be useful, sometimes we still need to get in touch directly. If you require an installation that will require such as a satellite dish, new sockets or other structural changes, you may need to check with your landlord or landlady first. They certainly are! Can anyone recommend another provider that you can actually talk to? Virgin Media does not have a customer service email address. Cable.co.uk's broadband postcode checker will find you the best deals, providers and speeds where you live. Sunday: 8am to 6pm. These forms generally require their users to input a range of basic information such as their name, contact details, address, query type and contact purpose. Aaron has been with Selectra for over 3 years. As there is no other option I suppose I will have to go back in time and write a letter of complaint , 08-02-2022 - edited I really dont want to lose this email address and would appreciate some Forum Support if possible. Thank you for reaching out to us here, welcome to the community. I'm trying to set up a new email address on my account. This is ridiculous! If you're looking to access your TV, broadband and phone account including your email, sign in here. The best way is to get in touch with them directly. Can you give us some additional information about your connection issues so we can offer further support? - edited The video relay service is available Monday to Friday, 9am to 8pm, and Saturday and Sunday, 9am to 4pm. Learn moreHave I helped? 0345 454 1111 - if you're calling from any other phone. ", So hence my frustration and tone of my OP. Learn more, Have I helped? Can you show us where you're asked for these. On Twitter you can find Virgin Media @virginmedia or @virginhelp and post a message where you are likely to get a fairly rapid response. Learn more, Have I helped? By signing up you are agreeing to receive emails according to our privacy policy. 08-02-2022 All rights reserved. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/v4-460px-Contact-Virgin-Media-Step-1.jpg","bigUrl":"\/images\/thumb\/8\/8f\/Contact-Virgin-Media-Step-1.jpg\/aid10172561-v4-728px-Contact-Virgin-Media-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"