Wong was named COO in 2007, and in 2015, was named president & COO of Aritzia. The Return Label used must match the order for the items youre returning. Dates will be confirmed at a later time. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. Aritzia is an innovative design house and fashion boutique. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. Sorry, no refunds to original form of payment for sale or discounted items. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. COVID-19 FAQ | Aritzia US Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. Were in this together. to colleagues, clients or customers, or inquire about "Our goal is to do our part for the global well-being. 16, 2020, 07:00 AM. In addition, one of our board committees oversees governance and diversity, which includes consideration for female representation both on our board and in senior management positions. Pack and ship your return, following the instructions outlined on the Return Confirmation page. You can only exchange items to Aritzia if you purchased them in person from a store. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. If you checked out while signed into your Aritzia account, no postage fee will be deducted. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Calls may be live or prerecorded. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. This article will answer your questions about the Walmart return policy, including the COVID-19 changes, and bring you the latest updates. For more information on Afterpay, please see our Afterpay FAQ. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. On this page youll find store info, shipping info, and all the As to your most pressing Qs. You may opt-out by. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. "When we made the decision to close our stores in. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. It was really important for us not to layoff or furlough anyone. Dates will be confirmed at a later date. In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. So in an effort to make things easier for you, weve compiled all the facts in one place. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. Thank you for supporting us, so we can support our people. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. Steady, now. Review your return details and click 'Process Return'. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. VANCOUVER, March 16, 2020 /CNW/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its . More information about coronavirus waivers and flexibilities is available on . Cant wait to see you soon. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Aritzia Inc - Aritzia Provides Business Update on COVID-19 Aritzia will provide an. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . You are a vital part of our community, now and forever. cozy fleece perfect hi-rise 3" sweatshort. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. What is the Return & Exchange policy for items ordered on Aritzia.com? By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. For more information on Afterpay, please see our Afterpay FAQ. When we made the decision to close our stores in the middle of March last year, the first thing that was top of mind for us, was our people, Wong shares. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time. An employee who tests positive for COVID-19 shall be paid at the employee's regular rate until the employee is authorized to return to work per the terms of the Human Resources COVID-19 Guidelines for Employees. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). 2023 Vox Media, LLC. Vancouver-based Aritzia closing all stores over COVID-19 concerns Telehealth policy changes after the COVID-19 public health emergency Here's what to expect when visiting our boutiques. This year it's running from August 31 to September 5. Online purchases can be exchanged in store. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. To our frontline COVID-19 healthcare heroes, thank you for your fearless service. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. This copy is for your personal non-commercial use only. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Don't worry, you can unsubscribe from our mailing list at any time. Learn More.If your local boutique hasnt reopened yet, you can continue to shop everyday luxury here. How JLo And Pandemic Fashion Helped Aritzia Increase Sales - Forbes Citing exceptional performance throughout the quarter despite the ever-changing pandemic landscape, including supply chain disruptions, shipping delays and labor shortages, Brian Hill, founder, chief executive officer and chairman of Aritzia, said he sees extraordinary opportunities in the retailers future. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. Cant wait to see you soon. Until then, well be right here online and at your service. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. Star Newspapers Limited and/or its licensors. With your continued loyalty, weve raised over $4.4 million to support our people and their families. Your Aritzia. They have carved out a unique customer positioning in the market around Everyday Luxury, and through their segmentation into six distinct brands, have built an assortment that can address the customers needs Monday to Sunday, said Kristin Kohler Burrows, senior director, Alvarez & Marsal Consumer and Retail Group, a global consultancy specializing in business transformation. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. Our eCommerce business continued to surge, increasing 47% on top of the 79% increase we saw in the third quarter last year.. Yes. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. As a group, they are Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Announces Closing of Secondary Offering of Subordinate Voting Shares, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. *The Aritzia Community Relief Fund amount is displayed in Canadian Dollars. Your consent is not required as a condition of any purchase. (Super World LA is slated to open later this year.). Your repair is safe and secure at the store location you dropped it off at. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). Aritzia Return Policy - Clear Expectations on their Policy [2023] As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. In an email to CTV News, the company's senior director of communications said the . Want good news asap? Last month, Jennifer Lopez posted a photo of herself on her Twitter and Instagram accounts wearing the brands iconic Super Puff, in white, with the caption: Cozy morning in my Super Puff, Thank you @AritziaI love it! Hill acknowledged the post during the earnings call, saying the artist did a little favor for us at the end of the year.. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. Message and data rates may apply. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16 th, 2020. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year.