- edited If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. Is there anything else I can do? 12-30-2021 Below, I break down how it works for both buyers and sellers. Autographed items, Certificates of Authenticity (COAs), and trading cards policy. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Software, music, movies and other media must be original and not unauthorized copies. Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Look out for fake returns and force them to return the item, if they return a fake, I hope you have the proof you state you have, because then you can nail them as a fraudulent buyer. I even mentioned a receipt and they didnt care. Not all features use AI capabilities. They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. You may cancel your membership online and request a refund within 60 days of your initial purchase date of an eligible Aura membership purchase by calling us at 1-855-712-0021. another scam they will say they are selling a item say half price then you purchase that item i e cost 500 you pay 200 secondhand they then will sell the item to you hoping the money will be released from e bay say they sent via e bay with a tracking number your then thinking well giving me details been honest saying that in box this not in box all week messaging this person wheres my item so convincing they said they sent without something or no its not that type so in your head your believing be here soon then you see a tracking number type it in its actually e bay standard royal mail 5 days later no item then they start saying wont come any quicker, well my advice open case instantly as 9/10 of time no tracking the buyer will reward not to get black mark against there name and tell you its ok ill sort it sorry did not come the scam they borrow your money for a week never sent a item soon as open case instantly refund loan of a few hundred quid no interest they borrowed of you perfect for people who e bay trust be careful as in meantime your waiting to open a case and hoping you lose they win either way win with borrowing money of you interest free as skint for week even better if you lose they get to keep your money please be aware of this scam happened to i was refunded by them or e bay not sure 5 days later though either way very devious. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. Image by Jo Zixuan Zhou The Balance 2020. Please Help! You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. These official replicas really look the same as the original product but are only cheaper. Just ask MegaBloks. Child members on the family plan will only have access to online account monitoring and social security number monitoring features. If the item is sold for more than $750 the item must have signature delivery proof. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. What is the policy? If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Dont click on links or open attachments in unsolicited emails or texts. Zero money was left over. A reseller is not going to do that.how stupid. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. eBay are only concerned with issues that affect their own profit margins. I appear to have been scammed after I sold a 450 pair of trainers on eBay about a month ago to a "buyer" in the US. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. In this case, the con artist is often assuming the identity of a legitimate seller whose. If the seller isnt willing to help or there are warning signs of a scam file a report with eBay. We invest significant resources into creating a safer marketplace for our users. How Fake Stuff Ends Up on eBay The buyer pays quickly, and you send the item without concern. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. 12-29-2021 eBay . Welcome to the Selling board! If you continue to do so, the suspension will be permanent. Amir's coverage also includes eyewear, watches, and grooming products like electric razors and men's skincare. Examples include fake, counterfeit, broken, or damaged items. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Read our first-ever Corporate Social Responsibility Report. They may just be trying to prolong their scams without getting reported.. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. 12-30-2021 An unauthorised reprint of a trading card. I don't use the eBay app. The buyer then tried to repeat that same scam several times. Copyright 1995-2023 eBay Inc. All Rights Reserved. In addition, I was also warned concerning two adult DVDs; they were not, but, again I desisted. We operate independently from our advertising sales team. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. If you still need help, let us know your problem. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. It's usually not a good idea to trade with accounts that have bad feedback. Some sellers simply may not know their items are not real, while others knowingly list inauthentic items and don't think they will get caught. You just said the same exact thing that@slati_2013said. The scammers will also ask for your PayPal email address. Disclosure: This post is brought to you by the Insider Reviews team. They just told me ebay found the listing and reported it as fake. This ensures that youre using an official contact method, rather than a potentially dangerous phone number. They offer some sort of limited-time discount in order to create a sense of urgency. Thank you in advance for any helpful comments! There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. 08:13 PM Never rush a purchase. 12-30-2021 Buyer pretended the item/ring was not as listed. As its a scam, you will never see your money or your items again. Car & Truck Safety & Security Accessories. From having plenty of brands sell products directly through the site to offering extensive buyer protection, eBay is a surprisingly safe place to shop. The score you receive with Aura is provided for educational purposes to help you understand your credit. PayPal Seller Protection exists to help sellers trade confidently on eBay. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. And because you didnt use an approved payment method, you cant dispute the transaction. Other platforms I never had a problem with over 6 years. There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. 18-05-2022 7:57 AM. The scammer pretends to be Ebay customer service and convinces the victim to hand over money or sensitive information. He's used his expertise in footwear and the footwear industry to review all kinds of shoes from sportswear giants, well-known casual brands, and startups. For example, they may ask for cash, bank transfer, check, money order or even gift cards. Dollars. You can purchase syndication rights to this story here. What another seller is doing is not relevant to the status of your account. The buyer receives the item but claims you sent an empty box in other words, accuses you of fraud. A buyer will offer to purchase your item and send a larger payment than required. Did Scammers Use Your Credit Card? I will not accept such horrible service. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe you're purchasing the real thing. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. All ebay does is get a notification from the Rights Holder that XYZ needs to be removed. Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.- Listings that didn't follow this policy have been ended. In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. Copyright 1995-2023 eBay Inc. All Rights Reserved. Counterfeit products are illegal and not allowed on eBay. Does True Religion Jeans have a factory in China? If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. Some are targeted at buyers, others at sellers. However, I do access eBay (including the boards) from my iPhone or iPad, by opening one of the web browsers on the mobile device (Safari, Firefox, Chrome, etc.) We just accept it and move on. Let's say you have a designer handbag that you want to sell. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. The item you get doesnt match the sellers listing. As per the title, why does eBay knowingly allow the selling of counterfeit items? Incompetence I guess is highly valued at eBays headquarters. I wanted to know what it was so I did not do it in my future listings but they did not tell me and they just keep saying come type up memo from ebay and did not give me help. If a listing says the item is authentic, but you receive a counterfeit item, report it to eBay and ask for a refund. Requests for additional fees throughout the process for shipping, gas, or other expenses.. So in order to sell my stuff I have to offer just regular shipping which doesnt come with tracking. If you do, eBay will consider the transaction as returned or refused, which means youre no longer covered by eBays Money Back Guarantee, and you can no longer dispute the sale.. Copyright 1995-2023 eBay Inc. All Rights Reserved. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. Get ExactlyWhat YouWant On eBay. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. . Everyone is covered except the credit card holder, whoever that is. Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. Haha, and how can I relist listings that have been permanently pulled from my account? I agree with that. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. Its unfair they side with the buyers all the time. 08:53 AM If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). Listings need to follow these guidelines: Take original photos that are large and clear, showing multiple angles and all details, Do not hide or blur logos or any parts of the item, Do not list an item if you are not certain it is authenticor if an authenticator has been unable to confirm its authenticity. In part, the reluctance is because eBay has a strong reputation for protecting buyers - sometimes at the expense of sellers. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. I feel like eBay never has the sellers side and we are the one who makes them their money. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Altho you state they are authentic, once you are on eBays radar, your account is scrutinized at a closer level. and typing in the address, clicking onto Discussion Forum from the main page, and then making sure that I click "Full" at the bottom of the page whenever it reverts to the mobile version. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. ** Free trial offer can only be redeemed once per customer. Report a buyer if you think they have acted illegally or fraudulently here. We're here to help if you have problems. There is so much scamming going on Ebay, Sellers dont have a chance. You're backed into giving them. If the shipped item was sold for under $750, delivery notification is adequate proof. To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Your individual results may vary. Some of this advice may be second nature to you, or may not apply to all sales. The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. 10:22 AM The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Subscribe to our newsletter. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. This sounds exactly like the issue Im having! Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers. Thank you sooo much for putting your story on here. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. The buyer can report the item as damaged to eBay and get a refund, leaving you without your item or the payment. They then go to Etsy and order the item from me at full price using a suspect credit card number. Give them a chance to sort things out for you. Reported twice an item well before the end of the listing, but allowed to continue to the auction end. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. I have multiple people selling my exclusive product for less that I sell it for on Ebay. ath Power Consulting was compensated by Aura to conduct this study. While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. So I get an e-mail from ebay saying two of my items are counterfeit. 20% is a good way to start, you know. You end up owning expensive packaging, without the desired product. What anyone else sells is completely irrelevant. You'll also find many giftable items for the upcoming holiday season. Learn how your comment data is processed. Removing them protects sellers and their buyers from buyer protection claims and financial loss. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. But you have to follow eBays policies to be covered. In this scam, fraudsters take advantage of eBays seller protection program. One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. Items are only covered by the latter. Please refer to the actual policies for terms conditions and exclusions of coverage. He immediately cancels the order and requests a refund. I could not even upload the receipt where I got the product to help win the appeal. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. When you buy through our links, Insider may earn an affiliate commission. My paypal was recently suspended and eBay said they got a court order to do so. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. 3- Don't expect fast result. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. This can include receiving a wrong or damaged item. Removed items cannot be relisted. If they can't confirm the authenticity of your item, you'll receive a full refund. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. As completed feedback cant be disputed, it places some people in a position where they feel they must comply or risk the integrity of their account. All they told me was to send the items back to the Minifig company and tell them to authenticate the items, which is absurd. Legitimate reps will not ask for this information. The company UV prints or pad prints ink onto Lego pieces to customize them. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. For example, scammers may offer great deals on the latest gaming consoles, video games, or vintage items (like out-of-print Lego sets)., But hidden within the description, it will say that the listing is for the box only., In another variation of this scheme, scammers list high-demand and expensive items for a low price; but somewhere in the listing, they state: This is for a photo only or Actual item may appear different than photos. When your package arrives, you discover that you purchased only a photo of the item., The scammer is hoping youll hurry to get a good deal or use the Buy Now feature to get the item before someone else does.. Simple. Do not relist them. 2023 Comparitech Limited. We know your shopping standards are high. I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. A scammer doesnt have to try very hard to steal your money, as most transaction sites are built to protect the buyer. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! Related: How To Know If Youve Received a Fake USPS Tracking Number . From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. Ask the seller if the images they have uploaded to eBay are of the actual bag youre buying, for instance. If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Do you not understand? Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. I have 100% seller feedback. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. We highlight products and services you might find interesting. If a word is blocked in your submission title, it is because it's covered in the FAQ or is against the rules of the subreddit. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. Consider signing up for Auras identity theft protection with credit monitoring.. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit. by But . Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. They cant tell me who reports my listings or even how I can prevent my listings from being reported. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. You close the listing and send the item, but either they dont pay, or they dispute the transaction with eBay, claiming the item was broken or that the listing was a fake. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. E bay in many cases are making more profit than the sellers. Nonetheless, the site is saturated with imitation merchandise. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Check your tracking information to see if your item is marked as being delivered, which would suggest the package is yours. If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. Counterfeit goods are not allowed on eBay. I have contacted eBay many times over this issue and they leave me in the dark every time. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now. She wants to return it even though my item states ALL SALES ARE FINAL. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. I am not purposely trying to break the rules. I don't understand your last line - change their name to eGay ? . Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. But is it safe? This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. Access your favorite topics in a personalized feed while you're on the go. A buyer from Europe orders at item and pays for it. We're available 7 days a week. Something went wrong. 08:54 AM. you can also report the seller and leave negative feedback. How do they sell my exclusive manufactured trademarked product for lees than I do?? This does not drive our decision as to whether or not a product is featured or recommended. There is no way to dispute a transaction once its finalized in this way. 08:58 AM. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. We don't allow counterfeit items or unauthorized copies to be listed on eBay. Scammers know theyll have a better chance of scamming you if they can get you on the phone. The company has put in some safeguards, but you can do a lot to protect yourself as an eBay user. Read reviews and feedback before purchasing to see if anyone has reported being scammed by the seller. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. At first, it might seem foolish to pass up a generous offer, but often its a trap. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . Check the email subject line carefully; eBay never sends a subject line stating, . 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. Obviously, they do not because they are a bunch of incompetent double-crossers. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. Open a refund request with the seller. Why should I move on when eBay is clearly being incompetent? No one can prevent all identity theft or monitor all transactions effectively. More specific details are provided below. They don't have to explain anything. You tried to cover your tracks by saying it is a TMC Bodybut TMC is having them pulled still. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. Some unscrupulous fraudsters have been known to buy a product on. Others may be listing the same or similar items, but this has no bearing on your situation with eBay. We're here to help you if you believe an item to be counterfeit. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam.