Select My Addresses. Youre on the platform to sell and make money, remember to take enough pictures, describe your items thoroughly, and youd hardly have cases open against you. I have reviewed the listing, and agree with their findings. Select Done. Do you try to stay anonymous? Select on your email address. Poshmark return cases take only a few days, or less than a week to resolve. It is a mail slot that you can reserve at the local Post Office. How can poshmark support/customer service side with a buyer who has absolutely no profile activity and clearly damaged the item, over a faithful seller. Poshmark sellers have 5 business days to ship but it doesn't mean you have to wait till the last day to ship without communicating with the buyer. The only thing I could do was maintain my position that I sold the sweater in the condition that was stated. You dont have to pack the item with tissue paper ad fancy ribbons, which is good but not necessary. Address Poshmark, and not the buyer. One of the best tips for selling on Poshmark is to open a P.O. ETA: Thank you guys so much for the advice and great suggestions! When you get your item back, check it thoroughly to make sure it is in the condition it was shipped. For more information, please see our Read more, Last Updated on February 25, 2023 by Bree Are you wondering what Thredup processing fees are and what you should, Read More Thredup Processing Fees What It Means & What To DoContinue, Last Updated on October 25, 2021 by Bree If you want to know which of these two is a better, Read More ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform?Continue, Last Updated on September 3, 2021 by Bree I started my blog sometime in 2018, and this is my first, Read More How Much I Have Made So Far Blog Income ReportContinue, Last Updated on February 24, 2023 by Bree So I thought it would be nice to share my blog growth, Read More My Blog Growth After Blogging For 1 YearContinue, Last Updated on November 5, 2021 by Bree Whew! Learn how your comment data is processed. Another month just flew by. "Not matching the description" can include receiving the wrong item, a damaged item, a fake item when you ordered from an authentic source, and more. While Poshmark's digital marketplace is safe, secure, and private, there is always some risk involved in buying online. Excerpts and links may be used, provided that full and clear credit is given to Jennifer R and This Mommy is Real with appropriate and specific direction to the original content. Maybe I'm a little embarrassed someone I know IRL would find out I'm selling my clothes? On sneakers, you'll sometimes find them under the tongue of the shoe. But if not, just accept it and learn from it. The item was described as a NWT dress with one slight flaw. Share. Its difficult to know how Poshmark would have responded here, but its important to show that as a seller, I confirmed the shipment, and followed through on my part of the transaction. 23 7 7 bronze . I am concerned ( based on some experiences a few years back ) that the wrong people may get access to my address. ThredUp VS Poshmark: Which Is A Better Closet Cleanout Platform? No matter the reason, its always frustrating! Im toying with the idea of cutting out the return address portion of my package labels, for security purposes. But waiting for days and not getting any update can be frustrating. Your return address is the address that will be printed on the top left corner of the shipping labels that we email you. Also is there a way to unsubscribe from pmeditor and the brand parties or whatever? So well talk about what to do to avoid cases being opened against you on Poshmark. Apologize to them, and move on. If it goes in your favor, great. Poshmark is an online marketplace where users can sell secondhand clothing, home decor, and other items. For sales above $15, Poshmark charges 20 percent of the . Whats the length of the dress, is it mini or midi? Reddit and its partners use cookies and similar technologies to provide you with a better experience. In this case, I sold a sweater that was one of those in-between sizes. They are CHEAP when it comes to your privacy. I'm getting fed up, at least the last 2 " item not as described returns" the buyer didn't damage the items and I was able to resell easily. It was marked by the manufacturer as a M/L, which of course, is not an option in listings. Privacy Policy. Why would a seller risk their business with such dishonesty? Press question mark to learn the rest of the keyboard shortcuts Select . The item does seem to [State issue with item]. You can change your email address directly through your Poshmark account. So when a buyer reads the description, they can refer to the pictures, and understand exactly what youre talking about. Add images that clearly depict the reason for the return and include a description of the return. By far, this was one of the most difficult cases that Ive come across. Read on for more information about Poshmark's return policy, and how to initiate a return on Poshmark online or through the mobile app. To initiate a return and refund, file a claim on the Poshmark website or the app. Here is how I handled each of my Poshmark return cases: Poshmark has this one phrase they use whenever a case is closed in the buyers favor: Rest assured, we understand that this was likely an honest oversight and know these things happen from time to time. Thats not the sellers fault, the outfit just doesnt work for the buyer. for full details. Make sure to read Poshmark policy for whats covered and what isnt, to protect yourself on the reselling platform. The seller never disclosed the flaws in the items and claimed they werent there when she shipped both jackets. Questions? As per returns, the policy states that you cant return any clothing based on your disliking of the fit. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. On the web I feel reassured that I handled an unhappy buyer appropriately but it still stings to be accused of something untrue. When someone states that you purposely sold them a dirty item, its difficult not to be defensive. Don't rely on Poshmark's conversions. How to change name or address on a poshmark shipping or return label.All links mentioned can be found here:https://www.erikaslinks.com/Follow Me:Instagram | . But the past few months it seems "item not desicribed" return cases are getting out of hand. Sellers are given a chance to respond. Another mistake that can lead to Poshmark returns is inaccurate sizes. As frustrating as that statement can be, there is truth to it. Despite the facts that Poshmark does not include dual size option, and that I included a photo of the actual tag, they stated that I didnt accurately represent the sizing. And at some point, theyd lose interest in that purchase especially if youre not communicating with them about shipping. Once a buyer gets a notification of shipment, theyre excited and waiting for their new buy. Honestly though, I don't really want to be found. I love reading and responding to your comments!Here are some additional ways you can show support for me and my efforts:You can show support for my small business by shopping ROXDOLL Cosmetics for the best in hair, scalp, and skin care. I do feel like people like to see a real face as a buyer-- at least I do. Jennifer R and This Mommy is Real 2017 - 2018. Poshmark pays for returns. Obviously there is danger here if the package is lost or returned, and they dont know where to send it back to, but I think thats a risk Im willing to take and a cost Im willing to eat. I've just started to get active on posh selling my old clothes. c#; asp.net; vb.net; Share. I'd just like to stay anonymous. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Privacy Policy. Leave your Poshmark closet in the comments! Poshmark, Inc. Headquarters in Redwood City, CA. How Much I Have Made So Far Blog Income Report, September/October 2021 Blog Income Report $714.34, How To Sell On Facebook Marketplace | How It Works. To change your email address: In the app Go to your Account Tab(@username). I got the confirmation that the package was delivered to the Poshmark . Once you have this out of the way, buyers wont have to ask you for measurements or return your product because of inaccurate measurements or fit. What is a return address? Refer to my previous return post on my experience with this. The buyer opened a case not too long after receipt. Returns are not currently offered for: Fit Issues No longer want the item Delayed delivery If the buyer receives an item that is not as described within the listing, is sent the wrong item, or is in some other way not as described, the buyer can report their problem to us within 3 days of delivery through the app or on the web. Your email address will not be published. Learning as Im going ! For more information, please see our 2023 Budget & Mom Jeans Rosemary Theme by Restored 316, Poshmark Returns: What To Do When A Buyer Opens A Case, How To Avoid It, Thredup Processing Fees What It Means & What To Do. But you should make sure your shipping box or poly mailer is in great condition. The only flaw was that the interior material label was discolored. Box stands for Post Office box. Given these experiences, Ive determined 5 Tips for Poshmark Return Cases. It is not expensive and it is very useful so it keeps your address private. For more information, please see our 2 Step Verification. Select Order Not as Described. Note: If there are no addresses on file, select Add Default Shipping Address or Add Default Return Address. Unauthorized use and/or duplication of this material without express and written permission from this sites author and/or owner is strictly prohibited. The company is headquartered in Redwood City, California, with offices in Canada (Vancouver . If you are adding or editing an address, you may be prompted to complete our 2 Step Verification. Select from a previously saved address or add a new one by selecting Add Address'. As a seller, its in inevitable to have a case. If you feel that you didn't receive what you ordered, you have three days from the day you receive the item to report the problem to Poshmark. Return scams getting out of control. Runs big, runs small (mention it if thats the case), or true to size. Select Edit to edit an address or select Add Address to enter a new address. It appeared to be completely loose and stretched out, and not the size as advertised. If you're going to ship late, let the buyer know there'd be a delay, and they would understand. But take your pictures of the item. For more information, please see our In my case, I bought two winter jackets, and both jackets right pockets were torn inside. ROXDOLL offers professional quality cosmetics, made in small batches, made in the USA:https://www.roxdollcosmetics.com/Use the link below to take a peek at my favorites on Amazon. It appears that on USPS click n ship I have to provide a return address in order to print the label. Enter your email address to subscribe to this blog and receive notifications of new posts by email. When taking pictures of your listings, take measurements also, then show pictures and mention them in your descriptions. Especially regarding your mailing address. There are people who have said they remove it but you are taking a risk of it not getting to your buyer and possibly not being returned to you. I requested for more information, and she provided it. Please share your tips to handle Poshmark returns and to keep them from happening again. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On the web Trending: Thredup Processing Fees What It Means & What To Do, 13 Reseller Supplies You Need To Sell Online For Beginners, Selling On Poshmark in 2021 | Tips For Making Sales, How To Start A Reselling Business With No Money, Buying On Poshmark: 11 Tips For Beginners. Go to your Account Tab (@username). I know how it feels because it has happened to me before. Approve a return. Scan this QR code to download the app now. You can use stock photos to show the fit of a product, so the buyer has an idea of the style. Once the buyer purchases an item, I follow up with a thank you, stating when their specific item is expected to ship. To change your shipping or return address, click on Change' next to your address. I advised in the case chat to Poshmark that it was a dolman type of sweater, and that the fit was boxy and sized as M/L. If this happens, the buyer must ship the item back within a certain period. Even when you finally ship the purchase, some buyers would open a case for a return. How much does Poshmark take from a sale? Now I laid low and figured poshmark would obviously see this was a scam and the buyer damaged the item in hopes of getting a return. More importantly, I included a screenshot of her response thanking me for the update. How to avoid this: Add a picture of the size on the shoe. Archived post. View thismommyisreals profile on Facebook, View thismommyisreals profile on Twitter, View thismommyisreals profile on Instagram, View harmonyetgraces profile on Pinterest, View thismommyisreals profile on WordPress.org. 2. Photos are attached for viewing.. The day the buyer received it, she claimed it wasn't "long enough". To file a return: In the app Select your Account Tab (@username). To avoid Poshmark returns, make sure you ship as quickly as possible. Do not try to handle this outside of Poshmark, or outside of the case chat. These may work for some sellers and buyers, but it doesnt say enough about your listing. Write a description about the return. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Couldnt I just put down the address of the post office ? The buyer became very agitated with my statement and then stated the sweater was filthy. I believe making extra money from reselling your stuff or saving money by spending wisely is ideal. You can also reach out to the seller for additional details, measurements, or photos if needed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But if you never receive your product, or it's completely different from what the listing described, you can return the item, and hopefully receive a refund.
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