Hopefully this will clear up the issue. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! As such, all weapons and dangerous devices are prohibited and may result in denied boarding. LauraS So I inquired as to how much of it was "use it or lose it" and how much would be refundable. We actually forfeited money on one cruise because we were comped tips, internet and a drink package. Gift orders must be prepaid and received two weeks in advance of sailing. Please have the ships name, your partys name and stateroom number before you call. Every charge against your room bill, including the hotel service, can have your OBC used on it. The only exception is cash for gambling. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Onboard credit amount is based on length of cruise and stateroom category booked. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. CC Help Jenn Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Hope all HAL ships will soon have this. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Listen to the menu and select the number that corresponds to the ship you are calling. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. LauraS 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. All mail is subject to local postal office procedures and rates in the port mailed. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. You will have just 1 receipt showing up on your shipboard account. It's not a charge, it's just a hold. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. If your OBC is from another source, other than Holland, you can get the amount refunded to you. An additional charge may be applied. Please see the following important information about your luggage tags. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Hope it works out for you. Cash is accepted in our casinos. Please do not place your baggage over the emergency floor lighting. popular and unique itineraries. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. You will claim your luggage when you arrive at your final airport destination. Motion sickness medications are available for purchase onboard. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Complimentary champagne will be served at the auctions. If I dont spent the OBC, do I get it back at the end of the trip? There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Please dial 911 in an emergency. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. This will help prevent delays in obtaining pre Cash deposits can be made on the last day of the cruise. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. Your booking will be credited to, and finalized by, your preferred travel advisor. Printable luggage tags are available at the Online Check-In start page. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. Or just add any leftover amountto your onboard gratuities. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Unused TA credits were credited back to our credit card at the end of the cruise. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. I have $550 onboard credit from different sources for a 14 day cruise. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. No more waiting for printed cruise documents. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Place them in a carry-on bag or keep them with you so you can access them easily. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Early Booking Bonus Offer and its parts are neither transferable, substitutable, nor redeemable for cash. ), after handling money and pens, and after using the restroom. If you choose, continue the journey into the Yukon on your Alaska cruisetour. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Fax Service: Please contact the Guest Services for details if you wish to send a fax. Charges to the account are like a check you write on the account. On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. Tips? Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. its most convenient for you, 24/7. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Not everything you buy is going to be on board. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). There is a space on the tag for you to print the following information; Name, Stateroom Number, and Sailing Date. Shirts/cover-ups and footwear are always required indoors. This topic is now archived and is closed to further replies. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. It's been my experience that you don't have to do anything. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. View current Health Protocolsand Testing and Vaccination FAQs. All values herein are in USD. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Crew Appreciation and Service Charge Policy. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Download the app before your cruise, log in, and immediately start using Navigator. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Good explanation! We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. In the unlikely event you remain dissatisfied for any reason, the Crew Appreciation is subject to adjustment, at your discretion, at any time during the cruise up to the time you settle your onboard account prior to disembarkation. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Experience the best in cruise ship entertainment. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. I know because I checked. progressive jackpots to a parade of poker games is there for your enjoyment. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. bars, the shops, spa, shore excursions. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Means no new earrings for my DW. How do I get to use the $200 obc for grats for 3rd in cabin? In the absence of running water, use alcohol-based hand sanitizers to protect your health. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. I have a $25 OBC per pax. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money.
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